SHIPPING & RETURNS

Shipping Policy

Katch Performance Fishing Apparel currently ships exclusively through USPS. We offer three different shipping options, USPS Ground 5-7 day shipping, USPS Priority 2-4 day shipping and free USPS Ground 5-7 day shipping with orders over $30. If you need to have a package out overnight please contact customer service at info@katchpfa.com and we may be able to accommodate your needs. Turn-around time can take anywhere from 24-48 hours before the item is shipped, although often items are shipped out sooner; Items ordered prior to 9 A.M. (EST) typically leave our warehouse that day.

The Following are our three shipping options:  

USPS Ground 5-7 Day: $6.99

USPS Priority 2-4 Day: $9.99

USPS Ground 5-7 Days Free shipping with orders over $30.

Return & Exchange Policy

Katch Performance Fishing Apparel is committed to your satisfaction and understands how hard it is to find just the right hat. If you are unsatisfied with your purchase in any way, please feel free to return/exchange your item within 7

 days of delivery.

-Your item needs to be unworn, unwashed, and with the original tags attached to be elligible for a return/exchange. If you send your item back to us without meeting these criteria, you will not receive a refund and will have to pay shipping again if you want the item back. Please note that if you have received free shipping through any coupon codes or other means, this amount will be deducted from your refund only in the case of a return. 

-Simply fill out the form that was sent in your original packaging, or download the RETURN/EXCHANGE FORM HERE.

-Unless we have made an error in shipping your item to you, (shipped the wrong item, or shipped a damaged/defective item), you will be responsible for shipping the items back to us. We recommend you insure the package as we cannot accept any items damaged in shipping. Original shipping costs are non-refundable. 

-If you are requesting an exchange, as stated above you will be responsible for shipping the original item back to us. We however will ship your new item free of charge (within the contiguous USA). Any additional exchanges after the first will be at the customers expense. International customers are responsible for all shipping charges. 

-We do our best to process your refunds & exchanges as quickly as possible. Typically this process will take no longer than 3 weeks from the date of your return shipment but often it will be much quicker.

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